Looking Back
We’ve all been there.
The list goes on and on, and the longer we live, the more of those experiences we’re likely to have.
Example: I left a doctor’s office because I was so fed up with how bad the communication was. How hard it was to get ahold of a nurse or the doctor. How tough it was to get through to the receptionist to make an appointment.
But seriously, I hadn’t been able to get a person on the phone the first time I had tried to go to that practice. It was only when someone else got through that I was able to get an appointment made.
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